NOC services encompass a range of functions and responsibilities to ensure network infrastructure’s smooth operation and optimal performance. One of the key tasks of an NOC is network infrastructure monitoring, where they use advanced monitoring tools to track performance metrics, identify bottlenecks, and detect any potential issues or vulnerabilities.

It primarily focus on incident management, addressing issues and incidents after they occur. When a problem arises, the reactive NOC team springs into action, troubleshooting and resolving the issue as quickly as possible. This approach is often effective at resolving immediate concerns, restoring network functionality, and mitigating the impact of incidents on business operations. However, it does not prioritize preventive measures or long-term network optimization.

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